-
I’m based in Plymouth, Devon. Most of the weddings I do are based within Devon or Cornwall. However I do love exploring the UK with my business and I am happy to travel anywhere in the UK to photograph your wedding. My prices are inclusive of travel anywhere within Devon or Cornwall. For weddings elsewhere in the UK I will need to calculate additional travel and possibly accommodation costs.
-
This depends on your wedding…
I would require a £150 payment if you're booking an Elopement or Micro Wedding (15 people maximum) within Devon or Cornwall.
£250 for larger weddings (over 15 people) if your wedding is within Devon or Cornwall.
Or 25% of the total cost of the booking, if your wedding is outside Devon or Cornwall.
These initial payments will secure your booking in my diary and they are non-refundable if you were to cancel or alter the date or location of your wedding for any reason.
-
Your outstanding balance will be due two weeks before the date of your wedding day. If you have chosen to increase your hourly coverage or upgrade your package with any of the other optional add-ons that I offer, these additional fees will also need to be paid two weeks before the date of your wedding.
-
I don’t have a system in place for payment plans but if you would like to pay in instalments then you can. I would ask that every time you make a payment, you contact me to let me know the date and the amount you’ve paid. I will then check my account and confirm it has been received. I will then update your invoice and email you across the amended invoice. As always, everything must be paid off two weeks before the date of the wedding but if it’s paid earlier that’s not a problem.
-
Bank transfer, always. I will occasionally accept PayPal payments but I will have to charge you an additional fee if you choose to pay this way, because PayPal will take a cut from me. I don’t really mind if you pay via credit or debit card, that’s your choice. I do not accept cheques or cash.
-
Yes I do. It is electronic which means it will be securely emailed to both of you after you have paid your retainer payment and secured your booking with me. You won’t need to be on a computer to access it, your phones will be fine. And once you’ve both finished reading over it, you will both need to electronically sign the contract. Again, this can be done from your phones if you don’t have access to a computer. It’s not easy to sign this way, like when you have to sign for a parcel it can sometimes come out as a bit of a messy squiggle, but that’s fine. After you’ve signed, don’t delete the email with the link to access it. Because with that email, you will be able to access the contract at any time. So it’s there for reference for you if you need to check anything later down the line.
-
Yes, in a way.
Showing you the contract before you’ve booked is not so easy for me. I will explain why…Once a couple has booked me, I will get their contract ready. This means me going into the contract and adding your specific details: names, date of wedding, venues, what package you’ve booked, what is included in your package and what optional extras you can include if you wish to. Then at the bottom of the contract it says ‘The client’s non-refundable retainer of £░░░░░ was paid on ░░░░░’. And then it goes onto say what the outstanding balance is and when that is due.
So firstly, I can’t just send you the blank template (the secure system won’t let me). I would need to fill in all of your details (as if you’d already booked). I don’t feel comfortable generating contracts like this and spending time adding all of your info to the document, for you to then potentially not proceed with booking me. Also, I don’t feel comfortable declaring that you’ve paid your retainer in a legal contract, before you’ve actually paid it.
So if you would like to see the content of the contract, the best I will be able to do is copy and paste the clauses/agreement section and email that to you. This way you’ll be able to see exactly what you’d be agreeing to, before I actually generate your contract properly.
-
If you’re looking to see how I capture a wedding day from start to finish, then I recommend you have a good look through my blogs first. I have lots of full day wedding blogs that will really give you an idea of what I deliver.
Giving you access to my client’s full online gallery isn’t as easy as it sounds though. Some couples really don’t want every single wedding photo shared with strangers. And as a business I have to think about the other people in these photos too, especially minors. So I won’t share any full galleries with you, without checking with my clients beforehand.
My skills are a constant evolution, there’s always so much for me to learn and grow as a photographer and I’m always getting better. So for that reason, I may only want to share recent full galleries with you, as I’ll want you to see what I can do today, not 3 years ago. But if I don’t have the blessing of my recent client’s to share those full galleries with you then the best I may be able to offer you is a recent blog.
If I don’t feel able to share any full galleries with you, I hope you will understand. And hopefully you’ll see that when your wedding comes around, I will respect your wishes regarding the images I share from your special day too. -
You may be wondering if we can meet up in person before you secure your booking with me or maybe you’ve already booked me and you’d like to meet up to chat about the wedding. Whatever reason you have for wanting to meet, I do totally understand.
However, I like to give the same service to all of my clients, so I feel like if I do something for one, I should do it for all. And due to the amount of enquiries I receive and the amount of customer’s I work with each year, I do not feel able to offer in person meet ups.
I also heavily rely on having written correspondence so that I can keep track of details that I’ve discussed with all of my clients. -
We all work differently and I completely understand that some people prefer to plan and discuss things verbally. However, due to the amount of clients I correspond with on a daily basis, I know that I just wouldn’t be able to remember and retain important information given to me verbally.
I heavily rely on having written communication to read back and remind me of everything we’ve talked about. I put a lot of time and effort into communicating with my clients and talking via messages means I can be thorough whilst also keeping a healthy work-life balance.
The healthy work-life balance is something I don’t think I’d be able to control if I had phone calls and video calls to find time for. Written messages are something I can easily fit into my life. So because of this, I don’t have a work mobile number, only my personal number. -
I rely on having written communication with my clients and it’s also handy for me to have all the information I’ll need from you in one place. So I will send you a word document questionnaire via email that I will ask you to fill out and email back to me one month before the wedding. Using the questionnaire every time, ensures that I don’t miss anything out. It is a very thorough document, which will likely ask about things you hadn’t even considered you needed to plan for. This is because I have over 11 years worth of experience in the wedding industry and my questionnaire document has been added to and improved upon as my knowledge of weddings has grown over the years. If there’s any part of the questionnaire that you feel is irrelevant to your wedding then an N/A will let me know. And if you really hate paperwork and the thought of an in depth questionnaire is concerning you, please don’t worry. All I ask is that you fill in what you want me to know about your day. The document is laid out in a way that is relatively easy to skim through, which means you can focus on telling me about the areas of the day that are most important to you.
By sending the questionnaire to you, I know I have done my job in asking you about every detail that may impact your photos or the service I provide to you on the day. I don’t mind if you send me back a super detailed reply or the bare basics, I will work with the information I have from you - I will adapt to you.
But bear in mind that if we both put in the effort to communicate before the wedding, we’ll reduce the chances of you looking through your photos after the wedding and feeling like something important wasn’t captured. You’re not really hiring me to take photos, you’re hiring me to think and make decisions about which moments I should focus on capturing and how I capture them. So the more you tell me before the wedding, the better I can be at making the right decisions on the day for you. -
The Elopement/Micro Wedding package is for weddings with no more than 15 people in total - that’s including the two of you so 13 guests! If you have booked this package but you later decide to have more than 13 guests, there will be extra charges. I will offer you a bespoke package if you are having up to 20 people in total (18 guests). But if you have any more than 18 guests, you will no longer be eligible for this smaller package and therefore you will be transferred to my standard wedding package for weddings over 15 guests. To find out more about these extra charges please click here.
-
My travel time (from my home - to your location - and then back to my home) is not charged for. So the coverage clock starts when I actually start taking photos.
But that coverage clock won’t be paused during the day. So if I take a break while you’re eating with your guests then that is coming out of your coverage time. And if I have to travel between your venues (from church to reception venue for example) then that time I’m travelling also comes out of your coverage time.
To sum up, the hourly coverage starts from when I start work on the day, and finishes when I leave and finish photographing for the day. -
If I am booked for half a day coverage (3, 4 or 5 hours) I’ll often be finished working before the food comes out. I won’t hang around expecting to be fed as I will be heading back home.
However, if I am booked for longer (6 - 10+ hours) chances are that I will need to stop and eat something at some point. I will always take food with me to a wedding because it would be silly not to - if I was relying on being fed and that food didn’t arrive I would struggle to get through the day. What I bring with me though is often snack food - sandwiches, crisps, chocolate and it’s not the best sustenance for a long day of work. So if food is offered to me, I am always very grateful for it (as long as it’s vegetarian) but it’s not currently something I ask you to agree to in the contract.
When I am fed by your caterers, I do ask that they try to get my meal out quite early. Naturally they will want to serve the happy couple first and then the guests - leaving the suppliers til the very end and this isn’t ideal because I’ll need to fuel up quickly so that I can get back to work for you. -
I have a covid-19 terms and conditions contract but this contract is now only being issued by request of the clients. So if you are feeling concerned about covid impacting your wedding, make sure you reach out and ask me for my covid-19 terms and conditions contract which should answer all your questions and hopefully put you at ease.
-
Bringing your children or pets along to your pre-shoot is absolutely fine and I am happy to take some photos of you with them too. However, I do ask that we ensure the bulk of the photos are of just the two of you as it is a pre-shoot and not a family shoot. The pre-shoot is there for the two of you to get used to the camera and for me to learn what kind of photographic approach best suits you both as a couple. So in order for us all to get the most out of the pre-shoot it does need to be mainly focused on the two of you.
-
Albums take a lot of time to get just right. This includes messages back and forth with the couple, checking that they’re happy with the design and are happy with which photos have been included. And so I would have to charge way more than the album is actually worth in order to pay for the time I have spent creating it. There are many places available online for people to create and order photo books and creating it yourself means that you have full control on the design and layout, cutting out all those messages back and forth with me too. So I have decided that it’s best for me to not include them as part of my services, leaving me more time to focus on the editing of my client’s photos and giving my clients the freedom to create something unique to them with the high resolution digital files that I supply them with.
-
I collect vintage cameras and I have created an optional add on for those who would like some special photos using some old school cameras. I have a few vintage packages available so you can choose how much you’d like to spend on this, you can also decide if you’d like me to bring my vintage photos along to the pre-shoot as well. Prices start from only £30 take a look at Go Vintage here.
If you’re up for the read, I take an in depth look at my style and approach here.